Terms & Conditions

Reliable Home Improvement

Welcome to Reliable Home Improvement. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.


1. General

These Terms & Conditions govern your use of the Reliable Home Improvement website and all purchases made through it. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.


2. Products & Services

Reliable Home Improvement sells home improvement products including, but not limited to:

  • Lighting products

  • Door handles & hardware

  • Faucets & sanitary fittings

  • Home fixtures & accessories

All product descriptions, images, specifications, and prices are provided for reference purposes only. While we strive for accuracy, slight variations in color, finish, or design may occur due to lighting, screen settings, or manufacturing updates.


3. Pricing & Payments

  • All prices listed on the website are subject to change without notice.

  • Prices may or may not include applicable taxes, depending on your location.

  • Payment must be completed in full before order processing and shipment.

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.


4. Orders & Order Acceptance

Placing an order does not guarantee acceptance. Reliable Home Improvement reserves the right to:

  • Accept or reject any order

  • Limit quantities purchased per customer

  • Cancel orders in case of incorrect information or payment issues

Once an order is confirmed, changes or cancellations may not be possible.


5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics, availability, or external factors.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping details. Any additional costs due to incorrect information will be borne by the customer.


6. Returns & Refunds

  • Returns are accepted only if products are unused, undamaged, and in original packaging.

  • Certain items may be non-returnable for hygiene, clearance, or customized reasons.

  • Refunds, if approved, will be processed using the original payment method within a reasonable timeframe.

  • Shipping and handling charges are non-refundable unless the return is due to our error.


7. Warranty & Liability

  • Product warranties, if applicable, are provided by the manufacturer unless stated otherwise.

  • Reliable Home Improvement is not responsible for damages resulting from improper installation, misuse, or unauthorized modifications.

  • Our liability is limited to the value of the purchased product only.


8. Intellectual Property

All content on this website—including text, images, logos, designs, and graphics—is the property of Reliable Home Improvement and may not be copied, reproduced, or used without written permission.


9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Attempt to disrupt or harm website functionality

We reserve the right to terminate access if misuse is detected.


10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.


11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the region in which Reliable Home Improvement operates.


12. Contact Information

For any questions regarding these Terms & Conditions, please contact us through our website or customer support channels.